Terms of Service

By creating an account or using the Stridesy application ("App," "Service," or "we"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms apply to all visitors, users, and others who access the Service.

Stridesy is intended for use by parents and legal guardians of children with developmental differences, including autism spectrum disorder. You must be at least 18 years of age and the parent or legal guardian of any child whose information you enter into the App. By using the Service, you represent and warrant that you have the legal authority to share the child's information and to consent to the terms described herein on behalf of that child.

This Service is not intended for direct use by minors. All accounts must be created and managed by an adult caregiver.

Stridesy provides a parent-facing coaching and tracking tool designed to help caregivers support skill development in children with developmental differences. The App offers structured activities, goal tracking, progress logging, and educational guidance based on evidence-informed frameworks.

Stridesy is not a clinical service, medical provider, or licensed therapy platform. It does not constitute Applied Behavior Analysis (ABA) therapy, occupational therapy, speech-language therapy, or any other regulated clinical service. See our Disclaimer for full details.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately at legal@stridesy.app of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to maintain account security.

You may not share your account with others or use a single account to track children for multiple unrelated families without express written permission.

You agree to use the Service only for lawful purposes and in a manner that does not infringe the rights of others. You agree not to:

• Enter false or misleading information about yourself or any child
• Attempt to reverse-engineer, scrape, or extract data from the Service
• Use the Service to provide clinical assessments or billing under any healthcare program
• Upload or transmit viruses or any other malicious code
• Attempt to gain unauthorized access to any part of the Service or its infrastructure
• Use the Service in any way that could harm, disable, overburden, or impair it

You retain ownership of the information you enter into Stridesy, including information about your child. By using the Service, you grant Stridesy a limited, non-exclusive, royalty-free license to store, process, and display your data solely for the purpose of providing the Service to you.

You also grant Stridesy the right to use de-identified, aggregated data derived from your usage for research, product improvement, and publication purposes. This data will never include your name, your child's name, or any other directly identifying information. See our Privacy Policy for full details.

The Service and its original content (excluding data you provide), features, and functionality are and will remain the exclusive property of Stridesy and its licensors. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

Activity content, goal templates, and coaching frameworks available in the App are proprietary and may not be reproduced or distributed outside the Service.

Certain features of the Service may require a paid subscription. Current pricing and plan details are disclosed at the point of purchase or upgrade.

Automatic Renewal Disclosure (California Business & Professions Code § 17600–17606): If you purchase a subscription, it will automatically renew at the end of each billing period (monthly or annual, as selected) at the then-current subscription rate, until you cancel. You will be charged to the payment method on file at the start of each renewal period. We will send you a reminder before your annual subscription renews.

How to cancel: You may cancel your subscription at any time through the Account settings page or by contacting us at legal@stridesy.app. Cancellation takes effect at the end of the current billing period — you will retain access through the date you have already paid for. We do not offer prorated refunds for partial billing periods, except where required by law.

Free trials: If a free trial is offered, we will disclose the trial length and the subscription price that will apply after the trial ends before you provide payment information. Your subscription will begin automatically at the end of the trial unless you cancel before the trial expires.

Refund eligibility beyond the above is determined on a case-by-case basis. Contact us at legal@stridesy.app with any billing concerns.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

We do not warrant that any results, outcomes, or developmental gains will be achieved through use of the App. Individual results will vary based on many factors outside our control.

Note for California residents: Some implied warranties cannot be disclaimed under California law. To the extent such warranties apply, they are limited in duration to the shortest period permitted by law.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, Stridesy SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR HARM ARISING FROM YOUR RELIANCE ON THE SERVICE AS A SUBSTITUTE FOR PROFESSIONAL CLINICAL CARE.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR FIFTY DOLLARS ($50), WHICHEVER IS GREATER.

Note for California residents: California Civil Code § 1668 provides that certain contractual provisions that exempt parties from liability for their own fraud, willful injury, or violation of law are void. Nothing in these Terms limits our liability for fraud, willful misconduct, or gross negligence to the extent prohibited by applicable California law.

You agree to indemnify and hold harmless Stridesy and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

We may suspend or terminate your account at any time if we have reason to believe you have violated these Terms, with or without notice. You may delete your account at any time through the Account settings page. Upon termination, your right to use the Service ceases immediately. We may retain de-identified, aggregated data derived from your usage after termination as described in our Privacy Policy.

We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last updated" date and, where appropriate, by notifying you via email or in-app notice. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Stridesy is incorporated, without regard to conflict of law principles.

Informal resolution: Before filing any claim, you agree to contact us at legal@stridesy.app and give us 30 days to resolve the issue informally.

Binding arbitration: If we cannot resolve a dispute informally, you and Stridesy agree to resolve it through binding individual arbitration administered by a recognized arbitration body under its then-current rules, rather than in court. You waive the right to a jury trial and to participate in a class action or class-wide arbitration. This arbitration clause does not apply to: (a) claims within the jurisdiction of small claims court; (b) intellectual property infringement claims; or (c) requests for injunctive or other equitable relief.

Note for California residents: California residents who wish to resolve a dispute may also contact the California Department of Consumer Affairs, Division of Consumer Services, at 1-800-952-5210 or at www.dca.ca.gov. Nothing in this Section limits your rights under California consumer protection statutes.

California residents have additional rights under the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), CalOPPA, and the California Automatic Renewal Law. See our Privacy Policy for a full description of your California privacy rights, including the right to know, delete, correct, opt out of sale, and limit use of sensitive personal information.

Under the California Automatic Renewal Law (Business & Professions Code § 17600–17606), we are required to clearly disclose subscription auto-renewal terms before purchase, obtain your affirmative consent, and provide a simple cancellation mechanism. We satisfy these requirements as described in Section 8 above. If you believe we have not complied, contact us at legal@stridesy.app.

Questions about these Terms? Contact us at legal@stridesy.app.